Yes! All plans can be canceled anytime. You'll retain access until the end of your billing period.
Subscription bucket resets each billing period and does not roll over. One-time add-on credits go to the flexible bucket and are not cleared by subscription resets.
We offer a 7-day money-back guarantee for all subscription plans. Contact support@sparkrobin.app for refunds. Refunds are processed within 5-7 business days.
Our platform enforces strict content policies. We prohibit the generation of harmful, illegal, or inappropriate content. All generated videos undergo automatic screening to ensure policy compliance.
No. Credits are deducted atomically when a job starts, and automatically refunded if the generation fails or the upstream service returns an error. Refunds usually appear within a minute.
You can cancel anytime. Flexible (one-time) credits remain available. Subscription bucket follows your billing period and stops refreshing after the current period ends.